Pro·duct man·ag·er

/ˈprɒd.ʌkt məˈnæd͡ʒ.ər/

(Noun)

1. An alchemist turning abstract ideas and ambiguous feedback into golden products, using a mysterious blend of logic and creativity.

2. The maestro orchestrating a symphony of innovation, where each note by engineers and designers culminates in a melody customers adore.

See also: Visionary, Digital Conductor.

Experience

  • December 2023 - Present

    BetterCloud

    Product Manager

    • Enhanced user identity management by refining profile merge logic and enabling customers to manually adjust profiles through the UI, significantly improving data accuracy and reducing management errors

    • Migrated data ingestion for multiple integrations to a simpler architecture, reducing maintenance, improving scalability, and adding new functionality to the integrations.

    • Conducted user research to gather data and validate features, using insights to refine, define, and prioritize customer-driven feature requests, and established key metrics to track and ensure feature success.

    • Led the optimization of internal tools, redefining team responsibilities in managing and enhancing key internal systems, streamlining processes, reducing operational bottlenecks, and improving both internal user experience and cross-functional collaboration.

  • October 2022 - September 2023

    LeadGenius

    Product Manager

    July 2023 - September 2023

    • Collaborated with multidisciplinary teams to conceptualize, prototype, and launch innovative product ideas, following rapid market validation.

    • Conducted research and market analyses to gain deeper customer insights.

    • Presented at customer and analyst briefings to align product goals with customer and business needs.

    • Led cross-functional projects, overseeing them from inception to delivery, ensuring timely and quality outcomes.

    Jr. Product Manager

    October 2022 - July 2023

    • Streamlined the Beta Test Phase by proactively identifying, reporting, and tracking bugs.

    • Established and monitored key product metrics, ensuring they aligned with company objectives.

    • Leveraged metrics to inform product strategy and direction decisions.

    • Designed intuitive dashboards displaying vital product metrics, empowering the team with data-driven insights.

  • December 2021 - October 2022

    Sender

    Product Manager

    • Maintained an appealing sales environment through proactive visual display assistance.

    • Orchestrated a seamless customer experience, emphasizing positive interactions.

    • Collaborated closely with the UX research team to consistently monitor and enhance product usability, prioritizing customer satisfaction.

  • July 2020 - October 2022

    Selimex

    Project Manager

    • Defined and steered project scope and objectives, ensuring milestones and outcomes were achieved.

    • Employed innovative problem-solving to navigate challenges and drive the project forward.

    • Collaborated with teams to ideate brand strategies that aligned with client objectives.

    • Managed budget and timeline by tracking and ensuring key project goals were met.

  • July 2020 - October 2022

    La Frutería

    Product Manager

    • Spearheaded the full product lifecycle, from ideation to market launch, ensuring alignment with organizational objectives.

    • Conceived and executed diverse marketing strategies to amplify product reach and sales.

    • Effectively prioritized product features, resulting in timely and successful launches.

    • Collaborated cross-functionally to maintain superior customer experiences while achieving product milestones.

  • December 2018 - December 2019

    Grupo GDI

    IT Intern

    • Automated HR tasks by developing psychometric testing tools in Java.

    • Facilitated seamless onboarding by setting up computers, phones, and printers for new hires.

    • Enhanced productivity by blocking access to non-essential websites on the company network.

Skills & Languages

Hard Skills

Writing Specs & Requirements

Expertise in articulating product needs and translating them into actionable guidelines, ensuring clear communication with development and design teams.

End-to-End Project Management

Proven track record of overseeing projects from conception to launch, ensuring alignment with objectives.

Agile Methodologies

Experience in iterative development, fostering collaboration, and adapting to changes efficiently.

Research & Testing Practices

Proficient in validating product assumptions through rigorous testing, ensuring product developments align with user needs and market demands.

UI & UX Best Practices

Demonstrated ability to prioritize user-centered design, ensuring products are both aesthetically appealing and functionally intuitive.

Data Analysis

Ability to derive actionable insights from complex data sets, driving product improvements and strategic decisions.

Engineering

Solid understanding of technical concepts, enabling effective collaboration with engineering teams.

SQL

Competent in leveraging SQL for database querying, data extraction, and analysis..

Soft Skills

Communication

Effective at relaying complex ideas in clear terms, ensuring mutual understanding among diverse teams.

Leadership

Proven ability to inspire teams, drive initiatives, and bring projects to completion.

Complex Problem Solving

Adept at breaking down intricate challenges into actionable steps and guiding teams through resolution.

Critical Thinking

Skilled at evaluating situations from multiple perspectives and proposing logical solutions.

Time Management

Efficiently prioritizes and allocates time, ensuring that projects progress as planned and meet deadlines.

Adaptability

Demonstrated resilience in navigating change, swiftly adjusting strategies, and ensuring team alignment in dynamic environments.

Storytelling

Expertise in crafting compelling narratives that resonate, simplifying complex product ideas, and driving engagement from stakeholders and teams.

Creativity

Demonstrated knack for out-of-the-box thinking, leading to innovative products and solutions.

Languages

Spanish

100%

(Native)

English

100%

(Professional)